Optimizing High-Volume Hiring with AI-Powered Screening

A leading BPO company with continuous bulk hiring needs, streamlining recruitment by automating candidate screening, improving efficiency, and ensuring the right fit for voice and non-voice roles.

A leading BPO company, wants to Scale Hiring Efficiency in High-Volume Recruitment.


For large-scale hiring, manually screening thousands of applicants through phone calls and in-person assessments is time-intensive and resource-heavy. The goal was to introduce an AI telephonic Interview that could handle bulk candidate screening, evaluate voice and non-voice fitment, and provide structured insights—allowing hiring teams to focus only on the most suitable candidates.



To optimize this, the hiring process focused on:


  • Automating screening interviews for voice and non-voice role fitment.


  • Reducing the burden of manual recruiter calls, optimizing hiring speed and cost.


  • Introducing audio-based AI interviews to assess communication skills and response clarity in the existing hiring process.


  • Ensuring candidates could attempt interviews via phone calls, making assessments more accessible.


  • Providing AI-driven reports with detailed scoring, allowing only the best candidates to move forward.


Smart hiring was no longer a luxury but a necessity, and Recro needed a scalable solution to keep up with increasing demand.



How AI-Driven Interviews Transformed Bulk Hiring

Leveraging AI automation made screening faster, scalable, and cost-effective, delivering a candidate experience NPS of 49 and an average rating of 8.4, indicating high satisfaction and ease of use.



  1. Telephonic AI Screening Interviews


Role-specific AI screening interviews were created, ensuring each candidate was assessed on job-aligned criteria. Candidates could attempt interviews via phone calls, replicating real-world telephonic assessments.





2. Voice & Non-Voice Role Fitment Analysis


AI interviews determined whether candidates were better suited for voice-based roles (customer support, sales) or non-voice profiles, helping hiring teams make faster, more accurate fitment decisions.


  1. Audio-Based AI Interviews for Gap Justification


The AI screening process included audio-based responses, where candidates could justify employment gaps, demonstrate problem-solving skills, and articulate their experience—just like in a real telephonic interview.


  1. Structured AI Reports with Scoring Insights


Every candidate was evaluated through AI-generated scoring and insights, ensuring objective, data-backed decisions for the next hiring stage.



The Results: A Faster, More Cost-Effective Hiring Process


  • Faster Candidate Screening – AI interviews replaced manual calls.


  • Reduction in Screening Costs – Eliminated recruiter workload for early-stage interviews.


  • Improved Role Fitment – AI analysis accurately assessed voice/non-voice suitability.


  • Scalable Offline Hiring – AI-driven assessments enabled smoother walk-in drives.


  • Data-Driven Hiring – AI-generated insights provided structured selection criteria.



With AI-powered telephonic Interviews, high-volume hiring became faster, structured, and cost-effective. By automating screening, assessing communication skills through voice interviews, and providing real-time scoring insights, the process ensured that only the most qualified candidates moved forward, allowing recruiters to focus on final-stage evaluations and hiring decisions.

Get Started

Streamline high-value hiring in days, not months!

Zeko AI is the ultimate enterprise-grade hiring intelligence platform, designed for companies making strategic, recurring hires at scale.

Work with AI Insights

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Get Started

Streamline high-value hiring in days, not months!

Zeko AI is the ultimate enterprise-grade hiring intelligence platform, designed for companies making strategic, recurring hires at scale.

Work with AI Insights

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Feature Image 3
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Get Started

Streamline high-value hiring in days, not months!

Zeko AI is the ultimate enterprise-grade hiring intelligence platform, designed for companies making strategic, recurring hires at scale.

Image
Feature Image 3
Feature Image 1

Work with AI Experts

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Background Image

Get Started

Streamline high-value hiring in days, not months!

Zeko AI is the ultimate enterprise-grade hiring intelligence platform, designed for companies making strategic, recurring hires at scale.

Work with AI Insights

Icon
Image
Feature Image 3
Feature Image 1
Background Image