Responsible AI · Model Performance Baseline
Scored consistently.
Grounded in evidence.
Verified monthly.
Every interview is checked for whether it asks relevant questions and probes vague answers further. Every resulting score is checked for consistency and groundedness.
Computed on live production interviews. Recomputed monthly.
Methodology
How every interview is verified.
Two agents. Four checks. Each operating independently so the interview process is auditable end to end.
All checks run on production interviews, not synthetic test data. The evaluation agent and questioning agent operate as independent systems.
Stage 01 · Evaluation Agent
Scoring Reliability & Groundedness
Whether written score justifications are accurate, evidence-based, and whether repeated scoring yields stable results.
Justifications traced to candidate statements by an independent judge model. 0.1% hallucination rate — flagged and excluded.
Test–retest standard deviation on the 0–5 scale. Per-competency: 0.13 pts. Scores are stable across repeated evaluations.
What this means
If two evaluators independently score the same interview, their scores differ by less than 0.15 points on a 5-point scale. Every justification points to something the candidate actually said.
Why it matters for hiring
When a hiring manager asks 'why did this candidate score 3.8?', the justification is verifiable against the transcript. No black-box scoring. Every number has a paper trail.
Stage 02 · Questioning Agent
Relevance & Adaptive Depth
Whether generated questions test the intended competency and whether ambiguous responses are probed further.
Every question independently judged to directly test the stated competency — not a tangential or unrelated area.
Thin, vague, or incomplete candidate responses trigger a deeper follow-up rather than being accepted as-is.
What this means
When Avya is configured to assess 'distributed systems design', it asks about distributed systems — not tangential topics. And when a candidate gives a surface-level answer, Avya probes deeper 94% of the time.
Why it matters for hiring
A candidate who memorizes a textbook definition gets probed until they demonstrate real understanding — or reveal the gap. Surface-level answers don't pass as competence.
All metrics at a glance
Full summary with definitions and results.
| Agent | Metric | Definition | Result |
|---|---|---|---|
| Evaluation | Justification Groundedness | % of justifications traceable to candidate statements | 99.5% pass |
| Evaluation | Scoring Consistency | Standard deviation on test–retest (0–5 scale) | 0.07 overall |
| Questioning | Question Relevancy | % of questions that directly test stated competency | 99.2% on-target |
| Questioning | Adaptive Depth | % of vague answers triggering follow-up probes | 93.6% follow-up |
Honest limits
A report containing only favourable findings would be the less credible one.
Process soundness, not prediction
These four checks confirm the evaluation process is reliable. Downstream hiring outcomes require separate validation on live populations.
A precision floor exists
Consistency SD of 0.07 is tight but not zero. Very small scoring differences below the detection threshold require more data to resolve.
A point-in-time baseline
Models and prompts evolve. A result valid today is not a permanent certificate. Baselines are recomputed whenever models or prompts change.
Scope is internal to Avya
These metrics measure Avya's interview engine in isolation. They do not account for upstream screening or downstream panels.
Performance baselines are recomputed monthly. Metrics are re-run whenever models or prompts change, on expanding candidate and scenario sets. Findings are published openly — including when they regress.
Hear It From Them
Why Global Enterprises trust Zeko AI!
Global standards verified by Fortune 500 Companies
“Zeko AI helped us evaluate the gap between a good hire and the right hire along with the calibre of people we needed: so we keep bringing in people most companies struggle to reach."

Talent Acquisition Leader
Enterprise Technology Company · 2,500+ employees
"Getting every hiring manager to hire the same way is usually the hardest part. With ZekoAI, that adoption came easy - and hiring got simpler across the board."

HR Business Partner
IT Services Company · 10,000+ employees
"In logistics, we hire fast and in huge numbers. Zeko AI let us manage it all in one place - without ever letting quality slip."

Recruitment Lead
Logistics Company · 5,000+ employees
"Hiring for a project used to take months for us. With Zeko AI it's weeks now — and that speed, without losing quality, is what changed how we deliver."

Delivery Head
IT Services Company · 5,000+ employees
"Zeko AI ensures every candidate is evaluated against the same benchmarks - every time. Better decisions, less bias, stronger hires."

Vasundhara Chakravarthy
Pierian Services
"I stopped losing delivery hours to interview panels. By the time a candidate reaches my team, their technical depth is already verified - we're only making the final judgment call."

VP Engineering
Digital Engineering Company · 5,000+ employees
"Every delivery unit used to evaluate SDEs differently. Now we have one benchmark across all of them, and I can actually defend a shortlist to the BU head with data."

HRBP, Enterprise Technology Company
· 2,500+ employees
"We were pulling senior engineers into first-round screens every week. Zeko AI's capability reports mean they only step in for the final call now - and the shortlist is already validated."

TA Leader, IT Services Company
10,000+ employees
"I stopped losing delivery hours to interview panels. By the time a candidate reaches my team, their technical depth is already verified - we're only making the final judgment call."

VP Engineering
Digital Engineering Company · 5,000+ employees
"Every delivery unit used to evaluate SDEs differently. Now we have one benchmark across all of them, and I can actually defend a shortlist to the BU head with data."

HRBP, Enterprise Technology Company
· 2,500+ employees
"We were pulling senior engineers into first-round screens every week. Zeko AI's capability reports mean they only step in for the final call now - and the shortlist is already validated."

TA Leader, IT Services Company
10,000+ employees
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Act Now
Build a Consistent, Audit-Ready Hiring Process
Standardize interviews across geographies and improve hiring quality with Zeko's AI platform.
Trusted by 150+ enterprises
SOC2 · GDPR · ISO27001
4.8/5 Average Candidate Rating
Act Now
Build a Consistent, Audit-Ready Hiring Process
Standardize interviews across geographies and improve hiring quality with Zeko's AI platform.
Trusted by 150+ enterprises
SOC2 · GDPR · ISO27001
4.8/5 Average Candidate Rating
